Procurement Services

Repair and Procurement Services

When measuring and test equipment fails calibration, becomes damaged, or reaches the end of its useful life, organizations need a reliable way to determine the next step.

KELI Labs helps customers manage equipment repairs and replacements by coordinating the process from evaluation through procurement and final calibration, helping reduce the administrative work involved in keeping equipment programs operational.

What Happens When Equipment Needs Repair?

During calibration, equipment may be found damaged, malfunctioning, or outside the required tolerance.

Depending on the condition of the instrument, repair or adjustment may be an option. KELI Labs can help coordinate the appropriate repair solution and manage the equipment through the process.

Once repaired, the equipment can be calibrated again to verify and document its measurement performance before being returned to service.

When Equipment Needs to Be Replaced

Sometimes repairing an instrument is no longer practical or cost-effective.

Equipment may be obsolete, replacement parts may be unavailable, or the cost of repair may approach the cost of purchasing a replacement.

In these situations, KELI Labs can assist with sourcing replacement equipment that meets the customer’s requirements.

Equipment Procurement

Instead of requiring customers to separately manage vendors, purchasing, shipping, and calibration, KELI Labs can help coordinate the procurement process.

Replacement equipment can be sourced and received through KELI Labs, allowing the new instrument to enter the calibration process before being delivered to the customer.

This creates a more streamlined workflow between identifying a failed instrument and placing its replacement into service.

Calibration Before Delivery

New equipment may still need calibration documentation before it can be entered into an organization’s controlled equipment program.

When replacement equipment is received by KELI Labs, it can be calibrated as required and provided with the appropriate calibration documentation before being delivered to the customer.

This allows customers to receive equipment that is ready to be entered into their quality or calibration management system.

Simplifying Equipment Management

Managing broken or obsolete equipment can involve multiple suppliers, repair facilities, purchase orders, shipments, and calibration requirements.

Combining these activities through a single service provider can reduce the amount of coordination required from purchasing, quality, maintenance, and operations teams.

Repair and Procurement Services from KELI Labs

KELI Labs helps customers manage the complete process when measuring and test equipment requires repair or replacement.

From coordinating repairs and sourcing replacement equipment to receiving the instrument and completing its calibration, our goal is to provide customers with a simpler path from equipment failure to equipment that is ready to return to service.